Frequently Asked Questions

Beware of Counterfeits

Imitation is flattery, they say! However, please beware of counterfeits! We have seen shops creating sad copies of our work, using cheap, low-quality materials. Some even try to copy the names of our pieces. We have also seen re-sellers, selling our items for very high prices, usually around the holiday season. We are not affiliated with these sellers or their products, and can't make any guarantees about them.

The only places to get the real thing are:
- Our ETSY shop: chainofbeing.etsy.com
- Our AMAZON shop: www.amazon.com/shops/chainofbeing
- Our Website: chainofbeing.us

Custom and personalized orders

We take requests!
Please ask about custom designs, custom lengths, or custom clasps.

We can make any size bracelet, to fit anyone!
Send a conversation through Etsy or at checkout,
if you need a specialized length or clasp for any item.

Most necklaces can be made as a bracelet or anklet, and vice versa,
and most items can be made with a lobster-claw or toggle clasp.

Please note that custom orders may take up to an additional 1-2 weeks.

Please note, if you order a regular item and then ask for a customization,
your item will be considered a custom item and will take up to an additional 2 weeks to complete.

Care instructions

We use durable, high-quality Jeweler's-grade beads and wire.

We test everything, and our jewelry should last a long time under normal fashion jewelry wear conditions.

But, please note, our items are not "indestructible" :)

We recommend removing your jewelry before bathing, swimming, sports, or any activity that will place unusual stress on your jewelry.

These items are not designed to go in the washing machine, dryer, microwave, or dishwasher.

These items are not designed to be load-bearing (please do not hang anything from them or tie them around something).

Bulk Discounts & Wholesale

We can often give a discount if you are buying 3 or more of the same item.
Please send a conversation through Etsy if you are looking for a wedding set, a group costume, or a small number of items for a special occasion.

Most items are available Wholesale in lots of 20 or more,
please send a message via Etsy if you are interested in Wholesale orders.

Gift wrapping and packaging

Each item includes a small folding card with a description of the item and space to write.

Most items are shipped in a small cardboard jewelry box, stamped with our logo.

Please send us a note if you would like to include a gift message with your order!

Materials & Variations

We use high-quality Natural Gemstones. Please expect variations in Gemstone texture and color.

All our materials comply with California's safe materials standards :)

Occasional variations in stones, clasps & findings may occur, based on trends and availability.

Rush Items

*We can’t always rush items, but we’ll try!*
If you need something to arrive by a certain date,
such as a birthday, holiday, anniversary, or special occasion,
please let us know and we'll do our best to get it there on time.

(Please note, we do not “expedite” orders - your order will still be processed in the order received.)

We thank you in advance for your patience!
We are a small, 2-person shop,
and we make everything ourselves,
so our process can be delayed
by emergencies and unforeseen events,
competition between in-person and online sales,
or high volumes of orders due to good reviews and holidays.

If for some reason your order is delayed,
we will do our best to contact you as soon as we can.